Freelance Portuguese to English translation assignments in the following subject areas:
Tourism
Instruction manuals
General documents (including birth and death certificates, marriage certificates, academic transcripts, etc.)
Qualifications Summary
Native English speaker with near-native command of the Portuguese language, due to growing up in a Portuguese household and extensive time spent living in Portugal.
Technical writing experience
Computer software: Wordfast, Snowball in Windows Vista environment
Education
California State University at Hayward June 1993
Bachelor of Arts in English Language Option with a minor in Political Science
Media Alliance San Francisco, California
Copyediting Course November 1997
Professional Proofreading November 1997
English Grammar Course October 1997
Translation Experience
Tourism—
2009—Several translations for Associação Regional de Turismo
2009—Portions of the Associação Regional de Turismo’s web site
2008—Azores Adventure an Adventure the Size Of 1 Archipelago
2008—Nature Guidebooks, Açores, Walking and Hiking Trails, Informative Guide
2008—Low Season Tourism Guide
2008—Health Club Sauna Recommendations
Other General—
2009—Waste management translation
2009—Europass résumés
2008—Master’s thesis summaries
English to Portuguese
2008—Adex Media, Inc. Social Ad Text Translation
Auxiliary Skills
·Advanced knowledge of current and previous versions of Microsoft Office
·Familiar with programming concepts
·Experience with most commonly used software packages
Taught English to first and second grade students through a private English school.
Administrative Assistant 2001 - 2002
Angra do Heroísmo City Hall, Angra do Heroísmo, Terceira, Azores
·All work done in Portuguese.
·Worked in the information office where I wrote responses, in Portuguese, to constituent and citizen's inquiries
·Worked in the accounting department processing purchase orders, requisitions, checks, and the daily treasury report
Technical Writer, Jr. and Sr. 1997 - 2000
PeopleSoft, Inc., Pleasanton, CA
·Responsible for maintenance of on-line documentation of Purchasing product including pre-release and release notes, corrections and updates between product releases
·Reorganized and re-wrote the Purchasing product manual
·Scoped the update of the Purchasing product documentation for a release
·Responsible for orienting Junior Technical Writer on tasks for the Purchasing product documentation for the release
Customer Service Representative I and II 1995 - 1997
Charles Schwab & Co., Inc., San Francisco, CA.
·Responded to technical customer inquiries regarding software and the World Wide Web via electronic mail and telephone
·Wrote instructions for software and web navigation based on customer inquiries
·Composed form responses for common customer inquiries
·Served as a resource for co-workers for technical and brokerage issues
·Developed and presented training
·Authored troubleshooting documents for internal use
·Analyzed and reported on e-mail productivity of team of more than 10
·Performed user testing of software
Software
PowerPoint
Wordfast
Anaphraseus, Snowball
Platform & Hardware
Windows Vista, daily and weekly backups.
Payment Options
Susana Alves accepts payments through the following payment processors: