Jon Hedemann

Experience

2007 - Freelance Translator

2005 - 2007 Virtual E-learning Group, Copenhagen

· Technical Sales & Project Manager

(05/2005 – 01/2007)

Sales and project management: Microsoft .Net-developed E-learning software solutions.

2004 Manpower A/S, Denmark (Temp Agency)

· Customer Care Consultant (Telia Mobile, Copenhagen)

(09/2004)

Inbound (telephone) customer service on mobile phones and service plans.

· Call Center Supervisor (SITEL Nordic AB, Copenhagen)

(03/2004 – 08/2004)

Supervisor for 15-20 temps. (Time) Reporting. Employee Interviews. Coaching. Training. Human Resource Management. Internal Communication. Project Management.

Inbound (telephone) customer service on analogue/digital satellite receivers.

2002 – 2003 B-K Medical A/S, Denmark

· Documentation Administrator (10/2002 – 07/2003)

Administration of printing, translation and distribution of technical documentation (user guides) for ultrasound scanners and transducers.

2001 – 2002 Self-employed (+ job-hunting)

(11/2001 – 10/2002)

Business administration, marketing and sales in company providing services in “visual identity” (adverts, brochures, business cards, flyers, leaflets, etc.) for SMEs.

1999 – 2001 Maconomy A/S, Denmark

· Marketing Assistant (08/2000 – 11/2001)

Development and maintenance of company Intranet and web site. Strategy and demand specification, co-ordination of site structure and logistics, journalistic writing and editing of submitted articles (including language QA). Writing, planning and integration of new web site information.
Translation of press releases and stock exchange bulletins. Proof-reading, reviewing and QA of press releases, adverts, marketing brochures and leaflets etc.

· Communication Consultant (03/1999 – 08/2000)

Internal training and preparation of training material. Planning and co-ordination of software documentation projects (manuals, product information, product sheets, etc.), including translation, proof-reading and reviewing. QA of press releases, adverts, web pages, sales brochures, etc.

1998 – 1999 RAMBØLL, Denmark

· Public Relations Associate/Officer

Editor of in-house company magazine, translation and proof-reading of brochures, ads, and press releases, journalistic writing, and Intranet/Internet site management and development.

Experience in all kinds of communication activities, ranging from press releases and newsletters to sales and marketing material, communication concepts and strategies, as well as documentation, translation and layout for printed and electronic media. Includes both external and internal communication in Danish and English.

1996 – 1997 Sandberg Translation Partners Southampton, England

· Full-time translator

Reviewing, proof-reading, translation, software resizing/compilation.

Formal Training

1992 – 1996

Copenhagen Business School

Copenhagen, Denmark

· Master of Business Languages / Certified Translator and Interpreter (English)
– thesis on ‘CD audio technology and terminology’