Bachelor of Arts, Spanish Language, Rockhurst College, Kansas City, MO, USA - graduated Magna, served as undergraduate Spanish language tutor. Full-ride scholarship to Marquette University Spanish program; served as instructor for one year; entered IT world in 1997 with a technical manual translation for Deere and Company regarding email. Available immediately on a remote basis. 17 years' experience in Spanish; native speaker of English (USA).
OBJECTIVE/OVERVIEW
Spanish/English translation forté lies in Technical arena (see Career Experience); master of Spanish grammar. Would prefer to mentor others in an internationally-based, challenging environment where my human resource, managerial, insurance, technical, and multilingual expertise enhances a company by shattering communicational barriers and delivers value to an enterprise.
LANGUAGES
English: fluent (native); Spanish: fluent (specialized in Technical and Medical Translations)
Russian: novice; German: novice-intermediate;
Signing Exact English (self-taught), French, Hebrew: beginner
LEADERSHIP ROLES
IT Manager, Enterprise Reporting (Data Warehouse), ING Reinsurance
BusinessObjects/OLAP Lead at Sara Lee Bakery Group
HR Data Warehouse Lead/SME, EDS at Maxtor Corporation
Fixed Assets Data Warehouse Lead/Developer, EDS at Maxtor Corporation
Mentor, EDS at Colorado Benefit Management Systems (concurrent with Maxtor)
BusinessObjects Coordinator/Product Lead, Eli Lilly and Company
Business Intelligence Project Lead (HR, Sales Data Marts), UtiliCorp United
COMPUTER/TECHNICAL FAMILIARITY
Data Warehouse Extraction, Transformation, and Load Tools (ETL):
ActaWorks 4.x and 5.x, AutoSys (ETL scheduler), DataStage 3.6 and 4.x; TOAD
Databases: Data Warehouse life cycle, including modeling, on Oracle, Red Brick Decision Server, DB2, SQL Server, and Access 95/97 platforms; (Platinum ErWIN Modeling tool)
Familiarity with table structures of DB2-based Time and Expense Reporting System TESS and Oracle-based Vantive. Novice knowledge of Oracle 8i PL/SQL.
BusinessObjects 4.x through 6.x: Certified Instructor -
Expert in all areas of this tool suite. Subject areas include desktop OLAP: slice and dice and data drilling techniques; Universe design data analysis, and querying/reporting theory and applications. WebIntelligence, InfoView, Broadcast Agent, SiteMinder plug-in.
OS Platforms: Windows (including 3.x, Workgroups, WIN95, 98SE, and NT 4.0 Workstation); Citrix WinFrame v.1.8 and some exposure to Windows NT 4.0 Terminal Server; MS-DOS; also have basic knowledge of UNIX, Red Hat LINUX 5.x (X-Windows), and MacOS, some scripting for interaction with various data warehousing tools.
Applications: SAP R/3 version 4.x – intimate familiarity with base table structures in PA/PD/HRP1000 series of Human Resources tables – basic data, Benefits, Training and Events Management;
Fixed Assets tables; knowledge of various other modules;
PeopleSoft HRMS table structures (Basic, Payroll, Benefits); MS Project 2000; Platinum ErWin; Lotus Notes 4.x and 5.x; MS Word (2.0 to 2000) and WordPerfect (Windows and DOS platforms); Office ’95-2000; Time and Expense reporting systems CMS Open and TESS, UltraEdit text editor, Remedy Trouble Ticket system, PeachTree Complete Accounting.
Technical Writing: Wrote, translated, and edited (English to Spanish) proprietary technical manuals dealing with Email systems (MS Exchange, Schedule Plus), manuals for Time and Expense Reporting Systems in
CMSOpen; Customized BusinessObjects manuals to fit a firm’s needs.
TRANSLATIONS CAREER EXPERIENCE
February 2004 – Present
IT Manager, Enterprise Reporting (Data Warehouse/Bus Intel) - ING Reinsurance (Information Technology), Denver, CO
¨ Speak and write Spanish daily with Database Administrator from El Salvador
January 2001-October 2003
Information Specialist, EDS – Lakewood and Longmont, CO; Sacramento, CA; St. Louis, MO
¨ Assisted Help Desk with Spanish-speaking customers when outside calls accidentally came through internal lines.
¨ Taught Spanish independently to IT Manager in Tulsa, OK so that he could communicate with his Database Administration Staff
February 1997-December 1997:
Independent Training Consultant with Wordlink, Inc.
(Champaign, Illinois; St. Louis, Missouri; Schaumburg, Illinois; based out of Milwaukee, Wisconsin - USA.)
· Translated, edited, and gained approval on technical manual Microsoft Exchange Documentation from English to Spanish for Deere and Company in three weeks.
· Served as Wordlink’s only contracted bilingual (Spanish/English) Technical Translator and Corporate Trainer.
· Led end-user classes in Outlook Messaging and Calendar, MS Exchange and Schedule+, Lotus Notes and Notes Mail, Windows NT Workstation, and Office 97, all with excellent ratings in several major corporate environments such as John Deere, Peabody Holding Company (coal), and ABN AMRO (international financial consultants).
For more detailed IT career experience, Please Request My Other Resume – Spanish Language Skills Follow
August 1996 – March 1997:
Language Odyssey, Milwaukee, WI
Spanish Instructor
¨ Taught in-curriculum and after-school basic Spanish language programs to children (K-5; 6-8th grades); covered nouns, verbs, addressing people, basics.
¨ This was a non-profit organization designed to bring foreign language learning into schools that could not afford full-time teachers.
August 1995 – May 1996:
Marquette University, Milwaukee, WI
Graduate Assistant Spanish Instructor (Full-Ride Scholarship and Stipend)
¨ Interpreted for a legal deposition between a bus company and a family.
¨ Delivered Spanish I and II courses to Freshmen and Sophomore university students
¨ Devised tests, graded papers, led instruction and labs, and tutored students during office hours.
¨ Mentored other Graduate Assistants on fine points of grammar (“whys and hows”).
¨ Attended Spanish-speaking Seminar once a week to discuss classes.
¨ Took Graduate-level courses in Spanish phonetics and literature.
August 1993 – May 1995:
Rockhust College, Kansas City, MO
Learning Center Tutor and Spanish Department Undergraduate Assistant
¨ At the Learning Center, tutored undergraduate students on comprehension of Spanish grammar and literature; professors often referred students to me who were not doing well in their courses;
§ Successes: Helped one student go from a D- to a B+ in Spanish I by year-end. Two other advanced students of mine also won scholarships to study for a summer in Mexico.
¨ Spanish Department Undergraduate Assistant to Dr. Jacqueline Hara;
§ Was the only student selected for this post, based on Major grades.
§ Performed same service as in the Learning Center; however, I would directly tutor students 1 day a week for 45 minutes, within Dr. Hara’s 1.5 hour Spanish I class.
§ Led Spanish Lunch Table, where students could casually practice their Spanish-speaking skills with their peers and an instructor in the cafeteria during lunch time.
EDUCATION
University:
2000-present
· Webster University – Kansas City, MO and Denver, CO. (Currently enrolled)
Master of Business Administration
Plan to graduate in 2005, pending time to return to school. Current GPA 3.8
Courses:
Organizational Behavior and Leadership
Developing and Managing Human Resources
Staffing and Selection
Operations and Project Management
Financial Accounting
Current Economic Issues
Business 5000 (Grad Level General Business concepts course)
1995-1996
· 15 Graduate Hours, Marquette University, Milwaukee, Wisconsin:
Full-ride Teaching Assistantship, MA, Spanish Language and Literature.
1993-1995
· Bachelor of Arts, Rockhurst College, Kansas City, Missouri:
Spanish, May 1995 – graduated Magna Cum Laude (GPA 3.74)
Minors in Philosophy and Religious Studies
1990-1993
· Central Missouri State University, Warrensburg, Missouri:
Music Education, 50 hours, pedagogy and practice
General liberal arts courses, switched to Spanish Major
REFERENCES UPON REQUEST
Sigma Delta Pi (Spanish Honor Society), Marquette University, 1995, other societies on request