Aviation, Data Communications, Data Processing, General, Linguistics, Music, Music History and Literature, Telecommunications, Tourism and Travel, Transportation
Kazuhiro Suzue
Phone: 630-209-7885 / kazsuzue@yahoo.com
Objective:
To secure a position which will utilize my background and offer continuous growth and advancement.
Professional Experience:
Kintetsu World Express USA (March/2004 – July/2004, October/2004 – current)
Assistant Operation Manager
Maintain daily operation – Working with the airport gateway clearance team for safe and smooth freight operation, cooperation with the custom clearance team for the smooth clearance transitions.
Customer Service – Provide leadership for quality measurement and improvement and always strive to improve communication with customers by quickly understanding and promptly responding to the customer needs. Provide ancillary service for our customer needs – provide ideal methods and techniques by closely working and collaborating with the technology specialist so that customers can go beyond the competitive express industries.
Communicate job responsibilities, policies, procedures, safety practices, job standards to the frontline and encourage subordinates to be enthusiastic or motivated about their assignments.
Inspect the Dangerous Goods shipments intensively for our outbound customers
Interviewing, hiring, training, coaching and educating frontline employees and always make sure to identify their weak points and encourage their strong points.
AXA Assistance (July/2003 – March/2004)
Customer service representative
Handle incoming calls from insured clients and providers concerning healthcare services as well as play a role of an interpreter between an airline company/ other U.S. domestic insurance companies and their customers.
Education:
North Central College (1999 – 2003)
Major: International Business and Spanish
Dean's list
Skills:
- Advanced English language skill
- Native speaker of Japanese
- Haz Mat Certified
- Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook)
Status:
I am authorized to work in this country for any employer
References:
Personal references available upon request
Klienditugi
Uued liikmed
Abi
Kuulsuse ja häbi hall (KHH)
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