إدارة الأعمال والإدارة, الإعلانات, الأعمال - التسويق, الأعمال (عام), السياحة والرحلات, القطاع المصرفي والمالي
Experience Jan. 2003 – present Colon Container Terminal, S.A. Colon, Panama
Assistant Manager – Quality Management Department
• Prepare the monthly report to Taipei office about quality processes and/or activities status
• Prepare monthly reports regarding the department activities
• Review and prepare department procedures, working instructions and formats
• Prepare and review internal formats numbers and issuance
• Review departments/sections procedures, working instructions and formats
• Update quality manual, procedures, working instructions and formats status revisions
• Translation of documents
Jul. 1999 – Dec. 2002 Colon Container Terminal, S.A. Colon, Panama
Staff – Quality Management Department
• Prepare internal documents (recommendations, circulars, inter-office memorandums, internal forms, etc.)
• Prepare Saturday duty rotation schedule
• Telephone Etiquette Contest
• Prepare correspondence
• Prepare monthly meeting minutes
• Check e-mail
• Translation of documents
Mar. 1998 – Jun. 1999 Colon Container Terminal, S.A. Colon, Panama
Staff – Personnel Division
• Prepare the employees’ attendance report
• Prepare the monthly statement of employees (monthly report)
• Prepare the interviews for new comers
• Prepare the evaluation reports of employees
• Prepare internal documents (recommendations, circular, inter-office memorandums, internal forms, etc.)
• Prepare monthly meeting minutes
• Translation of Documents
Education 2001 – 2002 Universidad Santa María La Antigua Colon, Panama
Bachelor in Marketing
• Complete knowledge in sales, marketing and advertising
1998 – 2000 Universidad Santa María La Antigua Colon, Panama
Administration Sciences Degree
• Complete knowledge in accounting, finance and administration
1995 – 1997 Saint Mary’s Academy Colon, Panama
Bachelor in Bilingual Commerce
• Complete knowledge in office matters and office machines handling
Languages English (written and spoken)
Spanish (written and spoken)
Licenses/ Certifications • Certified Public Translation (Spanish – English – Spanish) – October 1st, 2007
• ISO 9001:2000 Lead Auditor – November 2006
• ISM Code Lead Auditor – November 2006
• ISO 9001:2000 Internal Auditor – November 2003
Skills • Typing: 80 words per minute
• Shorthand: 80 words per minute
• Word processing programs (Word), calculation sheets and graphics (Excel), presentations (PowerPoint), brochures and advertising material (Publisher, Print Shop Deluxe and Print Master), flowcharts and office layouts (Visio), e-mail (Lotus Notes), creation of formats (Lotus Notes), ID issuance (Secure Perfect), input of quality system documentation within intranet (WS_FTP)
• Internet, e-mail and scanner
• Translation (English – Spanish/Spanish – English)
References - Mrs. Vanessa Grant de Arias
Assistant Manager – Colon Container Terminal, S.A.
Phone: 430-9511 6645-4133
E-mail: vanejose@hotmail.com
- Mrs. Valerie Abrahams de Cordoba
Sales Inland Coordination – Maersk Panama
Phone: 433-8872 6679-1081
E-mail: angelprincesa15@yahoo.com
- Mrs. Judith Quiroz de Lanuza
Area Sales Manager - DHL Express-Panama
Phone: 430-9112 6679-1085
E-mail: judith.quiroz@dhl.com